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 Only 25% of tax collectors have confidence in HMRC

A survey of tax collectors at HMRC found that only 25% of staff had confidence in the senior management and just 35% thought the board had a clear vision. The results of the annual civil service survey also show only 32% believe it would be safe to challenge the way things are done, 31% say they are proud to work at HMRC, 12% say they have personally experienced bullying or harassment at work, and 14% have experienced discrimination. Labour’s shadow civil service minister Louise Haigh, who obtained the figures in answer to a parliamentary question, said: “This is a damning vote of no confidence in government leadership on tax. Even before recent revelations, it appears that their own tax collectors didn’t think that ministers were doing a good job collecting tax.”

Source: Financial Times (12/04/2016)   

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