From 23 April 2013, HMRC is changing several helpline numbers, reports accountancy services Harris & Co.
The move is part of the department’s wider migration from 0845 to 03-prefix telephone numbers for its helplines, which began on 16 April, with new numbers for the child benefit and guardian"s allowance helplines.
As result most callers will pay less, although call charges will depend on the tariff arrangements they have with their service provider, the device they use for the call, and the location from which they call.
The new telephone numbers are:
•Online Services Helpdesk - 0300 200 3600
•Billpay Plus - 0300 200 3601
•Employer Helpline - 0300 200 3200
•New Employer Helpline - 0300 200 3211
For those with hearing or speech impairments, the new textphone numbers are:
•Online Services Helpdesk is 0300 200 3603
•Employers Helpline is 0300 200 3212
Callers can still use the old, more expensive 0845 numbers, for approximately 18 months.